Appointment Policy

At Suburban Gastroenterology, Ltd., we put our faith in you to keep your appointment. Many offices double book appointments to prevent from being financially damaged as a result of a missed appointment. We choose not to do this. We prefer to provide excellent care and individualized attention to each patient we care for, allotting designated time for each patient.

If for any reason you must cancel or change your Suburban Gastroenterology office appointment, it is important that you give our office at least two business days’ notice prior to your scheduled appointment date to allow us to offer the appointment to another patient. If you fail to do this, there will be a $50.00 cancellation fee applied.

We understand that true emergencies do occur.  Under these circumstances a doctor’s note or other appropriate documentation will be considered to have the charge waived.